Make Sure You Stay Covered

What’s the best way to make sure you still qualify for HUSKY Health coverage for the next year? Make sure all of your household information, such as your mailing address, phone number, and household income are up to date with Access Health CT and/or the Connecticut Department of Social Services (DSS). Consider providing your email address, opting in to receive text messages, and selecting paperless delivery for important notifications. Click here for more information.

Remember, you can shop for health and/or dental coverage through Access Health CT and some coverage options are available at little or no cost.

Do Your Part to Stay Covered

Compare Plans and Renew

Easy steps to renew your plan for 2025 or change your plan selection before automatic renewal:

• Sign into your online account at AccessHealthCT.com as soon as possible.
• Click Report a Change/Renew Coverage under “I want to” to begin.
• Select Report Income or Household Changes for 2024 and Renew for 2025.
• Please review all sections, including questions about your household size, income, and tax filing status.
  • If you need to report any changes to your information, select Report a Change and Renew. If not, select Proceed to Renewal.
• Compare health plans and find one that works for you and your family. Consider things like your premium (monthly payment), deductible, services and prescription drugs not subject to the deductible, co-pay amounts, provider network, and prescription drug coverage.
• After comparing health plans, make sure you review our dental plans.
• Complete your 2025 health and/or dental plan enrollment, and if asked, provide documents needed to verify information.

Tips for a Smooth Renewal

• Make sure you know what you need to do to complete your renewal, and when. Don’t let the deadline catch you by surprise; make sure your renewal is on track and you have time to seek help if you need it.
• If you have preferred doctors, healthcare providers or prescription drugs, check that they are included in your plan. You can enter a doctor’s name or ZIP Code when you apply through Access Health CT, as well as any prescription drugs you want to make sure are covered. When comparing health plans, you will be able to see which plans include your preferred doctors and prescription drugs.
• Schedule time with your Certified Broker or find a Broker who can help recommend a plan for you, for free. You can search for a Certified Broker in your area who speaks your language or come to one of our Enrollment Fairs where we typically have Brokers available. Already have a Broker? To get their contact information, sign in at AccessHealthCT.com and click “Manage My Assistance.”

Update Your Information

Update your household and contact information! You can call us or follow the steps below to make your updates online. Make sure we have the most up-to-date information about your household, including your household income and your contact information. If you don’t have any updates to report now, wait for a notice telling you when it’s time to take further action. There is no need to contact us until you receive your notice.

For Customers with a Qualified Health Plan (QHP) or HUSKY A, B or D coverage: Sign in at AccessHealthCT.com

• To Update Contact Information
  Select Edit My Settings, then Update Contact Information to add or change an email address, mailing address or phone number. You can opt in to receive Paperless notifications or text alerts

• To Update Household Information
  Select Report Income or Household Changes to report a change in your home address, annual income or tax filing status

HUSKY C members: Visit mydss.ct.gov and click Login under My Account to get started

After You Enroll, Check Your Mailbox (or Account Inbox)

After you enroll in coverage through Access Health CT, you will receive additional materials from us and from your insurance company (materials may vary depending on the plan you choose). Your insurance company will send you a confirmation letter, first bill and ID card ─ they can answer any questions you have about your plan benefits or billing. It’s important that you open and read all the mail you receive and reach out when you have questions.

Get to know your insurance company, how to pay your bill and where to find the right pharmacy and provider directory. Remember, if any of your personal information changes during the year, you must report the changes to Access Health CT immediately.

Important:  Access Health CT may ask for documents to confirm your eligibility for coverage and/or financial help ─ like proof of your income (such as a recent paystub), identity (such as a driver’s license or passport) and immigration status (such as visa documents).

How to Get the Most Financial Help Available to You

Federal and state laws have made health insurance coverage more affordable. As a result of the Inflation Reduction Act (IRA), more people qualify for financial help than ever before, even those who didn’t qualify in the past. Connecticut residents who purchase health insurance through Access Health CT will continue to receive enhanced subsidies to help pay for the cost of their monthly health insurance payments (premiums), thanks to the IRA. This financial help extends through Plan Year 2025.

Also, through Access Health CT, Connecticut residents who meet specific eligibility requirements pay $0 for their health insurance coverage and health care services with the Covered CT Program. This Program, administered by the Connecticut Department of Social Services, provides no-cost health insurance coverage, dental coverage, and Non-Emergency Medical Transportation (NEMT) benefits.

Want to see if you qualify for financial help?  It’s easy! Create an Account or Sign In to enter your current household information and start comparing plans now.

Get the most out of your plan

Now that you are covered, make sure you choose a doctor and use your plan to stay healthy. Learn more about your benefits and your insurance company — your insurance company can help explain your plan benefits, send or replace your member ID card, help you submit a claim, and more.

Pay Your Premium

After you enroll, your insurance company will send you a bill with instructions on when your first payment is due and how to pay it. To make sure you have access to your coverage, you should pay your premium bill as soon as possible. Always pay your monthly bill on time to avoid coverage delays or lapses. Enrolling in and paying your monthly fee (premium) to maintain coverage means you can start using some healthcare services right away at no or little additional cost to you.

ConnectiCare Customers

Click here to make payments online. Even if you don’t currently have an online account, you will be able to pay your bill as a guest. Payments can also be made calling 1-800-333-1733 or in-person at any People’s United Bank branch or the ConnectiCare Center. Make sure you bring your bill with you.

Frequently Asked Questions