From general questions to enrollment help, and expert plan recommendations, you have options to get the answers you need.

We Are Here to Help, and All Help is FREE!

Call Us

For general questions, help with your application or your account, please contact our call center. Speak with an Enrollment Specialist who can answer your questions and guide you through the enrollment process—in many different languages.

• 1-855-805-4325
• If you are deaf or hearing impaired, you may use the TTY at 1-855-789-2428 or contact us at 1-855-805-4325 with a relay operator

A smarter, easier phone experience is here!

Our call center now offers improved speech recognition, support in more languages, shorter hold times and can send helpful text messages.

Call Center Days & Hours of Operation

Monday – Friday: 8:00 a.m. – 7:00 p.m.
Saturday: 9:00 a.m. – 3:00 p.m.
Sunday: Closed

Holiday Hours

Thanksgiving Day, November 27
Call Center Closed

Day After Thanksgiving, November 28
Call Center: 8:00 a.m. – 5:00 p.m.

Christmas Eve, December 24
Call Center: 8:00 a.m. – 12:00 p.m.

Christmas Day, December 25
Call Center Closed

New Year’s Eve, December 31
Call Center: 8:00 a.m. – 12:00 p.m.

New Year’s Day, January 1
Call Center Closed

Martin Luther King Jr. Day, January 19
Call Center Closed

Live Chat

Click the LIVE CHAT button on any page to connect with a Customer Service Representative in real time.

Monday – Friday: 8:00 a.m. – 6:45 p.m.
Saturday: 9:00 a.m. – 2:45 p.m.
Sunday: Closed

Holiday Hours

Thanksgiving Day, November 27
Live Chat Closed

Day After Thanksgiving, November 28
Live Chat: 8:00 a.m. – 4:45 p.m.

Christmas Eve, December 24
Live Chat: 8:00 a.m. – 11:45 a.m.

Christmas Day, December 25
Call Center Closed

New Year’s Eve, December 31
Live Chat: 8:00 a.m. – 11:45 a.m.

New Year’s Day, January 1
Call Center Closed

Martin Luther King Jr. Day, January 19
Live Chat: 8:00 a.m. – 3:45 p.m.

Events

Access Health CT hosts or attends a variety of events throughout the year. Some events may require registration, so please read the full event details. View Events »

• Stamford – Ferguson Library, Enrollment Location
• East Hartford – Raymond Library, Enrollment Location
• Hispanic Health Council, Navigator
• Optimus Health Care, Navigator
• StayWell Health Center, Navigator
• The Village for Families & Children, Navigator
• United Community and Family Services (UCFS), Navigator
• Greater Bridgeport Area Prevention Program (GBAPP), Navigator

Welcome to Enrollment Appointment Scheduling

Get in-person help to review your health coverage options and make a selection that best fits your needs. To make this process easier, Access Health CT offers free one-on-one sessions with trained professionals who can guide you through your choices, answer your questions, and help you enroll in the right plan for you and your family.

Use this page to schedule your appointment at a time that works best for you. Whether you’re enrolling for the first time, renewing your coverage, or exploring new plan options, our team is here to provide personalized support every step of the way.

Find an Enrollment Specialist

Also called a Certified Application Counselor or “CAC,” they can answer your questions or help with your application. These trained professionals are located at places like Community Health Centers, hospitals, etc. Search for an Enrollment Specialist near you to get help with your application.

Find a Certified Broker

Brokers are trained and certified to assist with your application for health or dental coverage. They are the only ones who can recommend a specific plan for you. Find a Certified Broker near you who can recommend a plan that is right for your needs and budget.

Email us

Email us for general questions or comments. 

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